FAQ

Frequently Asked Questions

1. What is ArmRoot?

ArmRoot is a premium heritage brand offering custom, high-quality handcrafted jewelry and personalized lifestyle accessories. Each piece is designed to reflect timeless craftsmanship and modern aesthetics.

2. How long does shipping take?

Standard delivery within Armenia takes 1-3 business days. International shipping depends on the destination and shipping service selected during checkout, typically ranging from 7 to 14 business days.

3. What materials do you use?

We use premium materials including solid gold (14K/18K), sterling silver (925), and carefully selected precious stones. Detailed material information is listed on each product's page.

4. Can I return or exchange my order?

Yes, we accept returns and exchanges within 14 days of delivery for non-customized products in their original packaging and unused condition. Please refer to our Return & Exchange page for full details.